Privacy Policy
Last updated: March 26, 2026
This Privacy Policy describes how Glydways, Inc handles personal information that we collect through our website, social media pages, online communications, and any other sites or services that link to this Privacy Policy (collectively, the “Services”).
Personal Information We Collect
While using our Services, we may ask you to provide us with certain personal information that can be used to contact or identify you. Here’s how we collect personal information in providing our Services.
Personal information we receive from you:
- Contact Details: First and last name and email address.
- Employment Information: Your role and your organization’s name.
- User Content: Content you may create or share with us during our relationship, including posts on our social media pages and comment sections.
- Preferences: Language, interests, and other feedback or preferences that you might express during your use of our Services
- Marketing Data: Choices regarding our newsletters, surveys, and other marketing displayed or provided to you, and preferred methods of receiving such promotional communication.
- Relationship Information: Details of your communications with us and details of your claims, complaints, and queries in general.
Personal information collected automatically through your use of our Services:
- Online Activity Data: Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
- Device Information: Your device’s operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information.
We use the following tools for automatic data collection:
- Cookies: Cookies are pieces of information stored directly on the device that you are using and allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We and our service providers may use the information for security purposes, to facilitate navigation, display information more effectively, conduct analytics, and personalize your experience. We do not currently respond to browser do-not-track signals. You can read more information about cookies at http://www.allaboutcookies.org/manage-cookies/index.html.
- Local Storage Technologies: These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
- Pixel Tags: Also known as web beacons and clear GIFs, pixel tags may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates.
We need to collect personal information to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
How We Use Personal Information
We may use Personal Data for the following purposes:
- To administer the Services: To provide the Services to you, including arranging access to your account, verifying your information, responding to your inquiries, fulfilling your requests, and sending you administrative information such as agreements to provide the Services and changes to our terms, conditions, and policies.
- Operations and general business: To conduct our operations (such as troubleshooting, diagnostic testing, performance analyses of our systems and Services, testing of new system features to evaluate their impact, system and log maintenance, technical support, system debugging, and hosting data) and to facilitate mergers, acquisitions, and other reorganizations and restructurings of our business (including prospective transactions).
- Marketing: To send you our newsletters, publications, and updates that we think may be of interest to you.
- Relationship Building and Engagement: To respond to any posts on our social media pages and to conduct other user relationship building activities.
- Personalizing Our Services: To personalize our interactions with you.
- Improving and Developing Our Services: To conduct data analysis, to monitor and analyze use of our Services, to use data analytics to improve the efficiency of our Services, to develop new features, to enhance, improve, repair, maintain, or modify our Services, to identify usage trends, to understand which parts of our Services are most interesting to users, to determine the effectiveness of our promotional campaigns, and for other similar purposes.
- Aggregation and/or Anonymization: We may anonymize and aggregate personal information that does not identify you or another individual and use and share such data for our own business purposes.
- Security and Fraud Prevention: To conduct audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements, to monitor for and prevent fraud, and for security purposes, including maintaining system security.
- Legal and Compliance: To fulfill our legal and compliance-related obligations, including complying with applicable laws, complying with legal processes, responding to requests from public and government authorities, meeting national security or law enforcement requirements, complying with requirements set by industry-specific supervisory bodies, enforcing our terms and conditions and standards, protecting our operations, protecting the rights, privacy, or property of our business, responding to auditors, pursuing available legal remedies, making insurance claims, defending claims, and limiting the damages that we may sustain.
How We Disclose Personal Information
We may share your personal information in the following situations:
- With service providers: We use service providers that provide hosting, information technology, customer support, email and communications delivery, and analytics services for the purposes listed above.
- For business transfers: We may disclose or transfer your personal information to third parties such as acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
- With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
- With other online services: When you interact with us, you may choose to share information and content on our social media pages and other online services.
- With our professional advisors: We use accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions to support our business.
- With authorities and others: If we are required by law or legal process or if we deem the disclosure appropriate for other legal, compliance or fraud-prevention purposes, we may disclose personal information to law enforcement, public, regulatory, and government authorities, courts, or other entities that obtain valid subpoenas.
- With your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Personal Information
We will retain your personal information for as long as is reasonably necessary for the purposes set out in this Privacy Policy. The criteria determining retention periods are based on legal obligations and information sensitivity, security, technical functionality, and experience improvement considerations.
Transfer of Personal Information
Your information, including personal information, is processed at our operating offices and in any other places where we or our service providers are located. This means that personal information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in jurisdiction. Your submission of such information represents your agreement to that transfer.
We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Security
The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
Marketing Choices
You have choices regarding marketing-related communications. If you no longer want to receive marketing-related communications from us on a going-forward basis, you may opt-out by following the unsubscribe instructions in any such message.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
Children’s Privacy
Our Services are not directed to anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
Links to Other Websites
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The “Last updated” date at the top of this Privacy Policy indicates when this Privacy Policy was last revised.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on the Services.
Contact Us
If you have any questions about this Privacy Policy, you can contact us by email at: questions@glydways.com.